 | | [ MEYER Forklift Attachments with new Key Account Management ]
Consolidation and intensification of customer loyalty in major accounts
Hans H. Meyer is part of the worldwide renowned manufacturers of fork lift truck
attachments. The success of the company is due to the motto: “real inventive talent
always remains on the move”. After 60 years this tradition continues undiminished.
At the beginning of 2013 the new Key Account Department was established. This step
has been systematically planned by Hans H. Meyer GmbH to strengthen the national
and international sales organisations and to link the national and international sales
and distribution structures for an even closer customer service, especially in key
account areas. Thomas Auringer, Managing Director of the company, explains: “With
this step we consistently invest even more in customer support.”
Dr. Mathias Krömker, Director Sales at Hans H. Meyer GmbH, emphasizes: “This new
unit is based on organisation structures of our key accounts and provides optimum
customer support. We offer even more direct contact and intensive support as the
interface between supplier and customer is more effective this way.”
The setup is carried out in several steps and commenced with the appointment of the
National Key Account Manager, Andreas Staab, who has been supporting this
undertaking since the beginning of this year. He is working closely with Ingmar Grabbe
who takes over the International Key Account care. Jessica Liehmann, a long-standing
employee of Hans H. Meyer GmbH, will advise with enquiries and projects in internal
sales and rounds off the Key Account Team at MEYER.
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